Support
Help with the app, your quiz and your purchase.
How can we help?
Write to us and we'll reply by email.
Quick answers
How do guests join?
They scan the code on the TV and play in the app, or enter the code at join.oquiz.app.
I've paid, but the categories are still locked.
Open Settings in the app and tap Restore purchases.
Can I play offline?
Yes, the questions live in the app. Your account and guests' phones on join.oquiz.app need a connection.
How do I delete my account?
In the app under Settings, or on the web under Settings › Account.
The code doesn't work.
Check that the quiz has started and that you've entered all six digits. The code only works while the quiz is running.
The app can't find the TV.
The phone and the TV need to be on the same Wi-Fi. On Apple TV, open the oQuiz app; with AirPlay, pick the TV in Control Centre.
How do I change the language?
In the app under Settings › Language. The questions follow the language you choose.
Does my purchase work on all my devices?
Yes, with the same Apple ID. Tap Restore purchases under Settings on the new device.
Is it about business or an event? Support for business.